Privacy Policy

Effective Date : 01/08/2022

                                                                 

This Privacy Policy sets out how Lungy uses and protects any information that the users of this App give while using this app. This privacy policy should be read in conjunction with our Terms and Conditions and the Disclaimer. Please read this privacy policy carefully as we will not be held responsible in case there is a breach of this policy on your part.  

 

 

1.   GENERAL

a.    Lungy is committed to protecting and respecting your privacy in compliance with the European Union's General Data Protection Regulation (GDPR) and UK's Data Protection Act 2018.

 

b.    If we ask you to provide any information including personal identification information such as name, date of birth, address, and others, you can be assured that the information will only be used in accordance with this Privacy Policy.

 

c.    Downloading, accessing, or otherwise using this App indicates that you have read this privacy policy and consent to its terms. If you do not consent to the terms of this privacy policy, please do not download, access, or otherwise use this App.  

 

d.    If you are a minor in the jurisdiction in which you reside, you may use this App only with the consent of your parent or legal guardian. We will not be held liable for any cause of action due to a breach of this privacy policy.

 

 

2.   INFORMATION WE COLLECT

 

a. Unless expressly mentioned otherwise, we collect personal identification information such as name, date of birth, gender, and country. You may also be expected to provide your financial details (such as credit or debit card details) to Apple App Store in order to become a paid subscriber of this App.    

 

b. We also store the breathing data of registered users anonymously. This data is encrypted.

 

c. We’ve built privacy, end-to-end encryption, and other security features into this App which ensures that your personal information is safely secured in our servers.  

 

 

3.   HOW DO WE COLLECT YOURPERSONAL INFORMATION

 

a.    We only collect personal information from you directly through this App. When you visit the App for the first time, you are asked to create your account and provide your login details. This is the primary mechanism through which we collect your personal information.

 

 

4.   HOW DO WE USE YOURPERSONAL INFORMATION

 

a.    We require your personal identification information to better understand your needs and to provide you with quality service. We may use the information collected through this App for the following:

 

i.             Improve our services and how we operate our App;

 

ii.           Market research activities to offer you better services;

 

iii.          Marketing and promotional purposes to spread a message about our App;

 

iv.          Enhance the user experience for using this App, our products and services;

 

v.           Personalise our services and make recommendations;

 

vi.          User authentication to ensure the safety and security of your account;

 

vii.         Provide and deliver products and services at your request;

 

viii.        Protect, investigate, and deter fraudulent, unauthorised or illegal activity.

 

b.    Apart from the above, we may also use information collected through this App for record keeping, quality control and for sending promotional materials.

 

c.    Unless explicitly mentioned, we do not use your personal information for commercial purposes.

d.    Unless explicitly mentioned, we do not give access to any third-parties to your personal information.

 

5.   DATA STORAGE AND TRANSFER

 

a.    We store your data on a cloud based server which may be located in a different country than the country in which the data was originally collected. Those countries may not have the same data protection laws as the country from where the data was collected.

 

b.    Your data will be safely transferred and stored in a cloud based server. We will undertake best efforts to protect your personal information and to comply with all applicable laws including the laws of the host country where the server is located.

 

6.   DATA SECURITY

 

a.    Your personal information will be stored in a server or database which is encrypted and password protected.

 

b.    We are committed to ensuring that your data including personal information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

 

c.    Your personal information will remain confidential and apart from us, no one else will be able to access this data.  

 

d.    Once you delete your account on our App, your personal information will be automatically deleted.

 

e.    If you would like to know the details of your personal information which we hold, please write to us athello@lungy.app. 

 

7.   COOKIES AND OTHERTECHNOLOGIES

 

As of date, we do not use cookies or other similar technologies. If you have any feedback or complaint against our App or website, please write to us at: hello@lungy.app.  

 

8.   YOUR RIGHTS

 

a.    If you are a registered user of our App, we offer you an opportunity to review, correct, update or delete your personal information. You can do this by either of the following ways:

 

(i)          By emailing us at:hello@lungy.app

(ii)         By calling us at : XXX;

(iii)        By sending mail to the following postal address : XXX  

 

b.   You have the right to ask us not to process your personal information for marketing, promotional, and research purposes. You can exercise your right to prevent such processing by checking or unchecking certain boxes on the forms we use to collect your data. You can also exercise the right at any time by contacting us at : hello@lungy.app.  

 

 

9.   SHARING OF PERSONAL INFORMATION  

We do not share your personal information with third-parties without your prior consent except:

a.    To comply with applicable laws or respond to lawful requests and legal processes.

 

b.    To protect our rights and property, our agents, our customers, to enforce our agreements, policies and terms of use.

 

c.    In an emergency such as to protect the personal safety of any person.

 

10. LINKS TO OTHER WEBSITES & APPS

a.    Our App and website may be connected to third party websites and apps. It is your responsibility to ensure that you adhere to Apple Store’s PrivacyPolicy.

b.    Our App and website may contain links to other websites or mobile applications. However, once you leave our App or website, we have no control over third-party websites and mobile applications. We are not responsible for protecting your privacy on these third-party websites and mobile applications. You should conduct due diligence and carefully read the privacy policies applicable to that website or App in question.  

 

12. COMPLAINT AND DISPUTE RESOLUTION    

                                       

a.     If you have any complaint or concern regarding your personal information under this privacy policy, please contact us at: hello@lungy.app. We suggest that you put in the subject line of any email or communication “Privacy Policy” or “Privacy Complaint.”  We will try our best to respond within 45 days.

 

 

b.    In the event of any dispute or claim arising out of or relating to the use of your personal information, you will attempt in good faith to negotiate a written resolution of the matter directly with us. If the matter remains unresolved for sixty days after notification (via email, certified mail or personal delivery) that a dispute exists, the parties will attempt to resolve the matter via mediation. The parties shall mutually agree to appoint a mediator.

 

c.    Under no circumstance, will the parties resolve the dispute by arbitration, litigation or jury trial except if required by law.  

 

 

13. CHANGES TO THIS POLICY

a.    Our privacy policy is subject to change at any time without notice. Please review this policy periodically to make sure that you are aware about the changes. We will not beheld responsible if you are not aware about the recent changes to the policy. The recent changes can be found at the top of this policy.

 

b.    This policy is effective from 01/08/2022. If you have any questions related to this privacy policy or how we handle your personal information, please contact us at [email address]. You may also contact our Data Protection Officer directly.

 

These Terms are effective and were last updated on 01/08/2022. 

 

Lungy (developed by Pi-A) is based out of London, United Kingdom.